SUPPORT
Real Help. Real People.
Whether you’re installing one of our add-ons for the first time, troubleshooting a technical issue, or customizing your airline experience, our team is here to help. We don’t outsource support. We built the platform, and we stand behind it.
Helpful Resources
Check out our knowledge base and YouTube Channel for more help. If it’s broken, we’ll fix it. If it’s confusing, we’ll rewrite it. If it’s missing, we’ll build it.
Passenger2 Add-ons are built by simmers—for simmers. We’re here when you need us.
Talk to Us
We’re a small team, but we respond. If you need help, create a support ticket via the support portal. You’ll hear from someone who actually built the system – not a bot, not a script.
Purchasing and Licencing
- All purchases are processed in GBP (£).
- Estimated currency conversions are provided for convenience only.
- Passenger2 does not provide copyrighted airline audio or video files.
- Users are responsible for any third-party content they import or share.
Installation & Activation
- Passenger2 Add-ons are installed via the Passenger2 Manager.
- An active internet connection is required for download, activation, and updates.
- If you’re having trouble installing or activating, check your firewall settings and ensure .NET 8.0 is installed.