When you reach out to Passenger2 using the Passenger2 Support Hub, you’re talking directly to the developers, designers, and architects who built the platform from the ground up. Whether you’re installing one of our add-ons for the first time, visiting the Passenger2 support hub to troubleshoot a technical issue, or fine‑tuning your airline experience, you’re supported by the same team that writes the code, ships the updates, and maintains the ecosystem. We don’t outsource support, and we don’t use AI bots. You get clear answers, honest guidance, and real solutions from the people who know Passenger2 best – because we stand behind every part of it.
If something isn’t working, we’ll fix it. If something doesn’t make sense, we’ll rewrite it. If something’s missing, we’ll build it.
Passenger2 add‑ons are created by simmers, for simmers – people who understand the hobby, the challenges, and the joy. Whenever you need help, we’re here. If you ever feel stuck, confused, or unsure, the Passenger2 Support Hub is your fastest route to real help. We’re here to keep your airline flying.
Our goal is simple: to make Passenger2 as easy, intuitive, and enjoyable as possible. That’s why we maintain a growing library of resources designed to help you solve problems quickly and learn the platform at your own pace. Explore our knowledge base for step‑by‑step guides, walkthroughs, and troubleshooting articles, or visit our YouTube Channel for visual tutorials and feature deep‑dives.
We’re a small team, but we respond. If you need help, create a support ticket via the Passenger2 Support Hub Portal. You’ll hear from someone who actually built the system – not a bot, not a script.
All Passenger2 purchases are processed securely in GBP (£), with estimated currency conversions shown for convenience. These estimates are not live and may vary slightly depending on your bank or payment provider.
Passenger2 does not supply or distribute any copyrighted airline audio, video, or media files. Our platform is designed to give you the tools, systems, and features to build and manage your virtual airline – not to redistribute protected content.
If you choose to import your own sounds, liveries, or media, you are fully responsible for ensuring you have the rights to use, share, or distribute that material. This includes any third‑party files you upload, modify, or share with others.
Our licensing is simple, transparent, and built around fairness. You get access to the software you’ve purchased, ongoing updates, and support from the same team that develops the platform. No hidden fees, no surprise renewals, and no complicated activation hoops to jump through.
Passenger2 add‑ons are installed exclusively through the Passenger2 Manager, ensuring a clean, consistent setup every time. An active internet connection is required for downloading files, activating your licence, and receiving updates. The Manager handles all of this automatically in the background.
If you run into installation or activation issues, the most common causes are local system settings. Make sure your firewall or antivirus isn’t blocking the Manager, and confirm that .NET 8.0 is installed and up to date. These two checks resolve the majority of activation‑related problems. If things still aren’t working, reach out through the Passenger2 Support Hub Portal, and we’ll help you get everything running smoothly.
The Passenger2 Support Hub is designed to answer your most common questions and guide you through installation, activation, troubleshooting, and more.
All Passenger2 products are installed through the Passenger2 Manager. The Manager handles downloads, activation, updates, and version control automatically. Just select your product, activate, and click Install.
The most common causes are firewall or antivirus blocks, or a missing .NET 8.0 runtime. Make sure both are configured correctly, then restart the Manager. If activation still fails, open a support ticket, and we’ll take a look.
Our knowledge base contains step‑by‑step articles, and our YouTube Channel offers visual feature overviews. If something’s unclear, we’ll rewrite it. If something’s missing, we’ll build it.
All purchases are processed in GBP (£). Currency conversions shown on the site are estimates only; your bank or payment provider may vary slightly.
No. Passenger2 does not supply copyrighted airline media. If you import your own audio, liveries, or video content, you are responsible for ensuring you have the rights to use or share it.
For technical issues, the Support Portal is the most direct route. For quick questions or community advice, Discord is ideal. Live Chat is available on the website for pre-sale questions only.
A clear description of the issue, your Passenger2 version, and any logs or screenshots you can provide. The more detail you include, the faster we can diagnose the problem.
Yes. All Passenger2 add-ons are actively maintained. If something’s broken, we fix it. If something’s confusing, we improve it. Your feedback directly shapes future updates.
